- Product Warranty and Disclaimer
1) The product warranty is only valid in Singapore and for the following period:
a) BlackVue products- 12 months* | Memory card - 6 months (consumable item)
b) Cellink batteries - 12 months
c) Innovv products - 12 months | Memory card - 6 months (consumable item) d) Vueroid products - 12 months
2) *Extended warranty of 6 months may applies for special promotion or customer who submitted their BlackVue product registration online for purchase from 9 Aug 2019 as stated in the promotion. An email indicating of the extended warranty period will be sent upon your registration as a confirmation.
3) Warranty will be rendered void by misuse, accident, modification, neglect, unauthorised repairs or re-locations, improper installation (wiring, fuse and etc), tampered serial number or failure caused by other accessory, product/ software/firmware for which Wow! Gadgets is not responsible.
4) Wow! Gadgets is not liable for any damages (properties, business and / or indirect damages), loss or corruption of data for any reason, product damage or personal injuries that occur due to accidents or natural disasters.
5) The defective product within the warranty period shall be replaced (1 to 1 exchange), repair or replace with similar product with the same function or value at the time of claim.
6) Wow! Gadgets has the right to replace the defective product with other product with similar function or value if the model for claim is obsolete or out of stock.
7) Item such as car/ motorcycle dashcams, moble DVRs are recording devices, they do not, however guarantee that all scenes are recorded by the manufacturer.
8) Any electronic products consists of consumable parts, proper operation is normally indicated with LEDs and or voice guidance, it does not however guarantee that all failures or defects could be detected or informed to users. Users are advised to check the operation themselves by referring to the product manual available in the packaging or from the support page of the product websites.
Repair service
1) All repair service comes with a standard 3 months warranty period.
2) If the unit is not collected within 3 months after repair, the product will be considered unclaimed and belong to us.
3) We may offer loan unit to customer while waiting for the repair service. A copy of your Personal ID and deposit is required upon request.
4) The model of the loan unit maybe different depending on our stock availability.
5) We only accept cash term at our counter.
6) We encouraged customer to call our hotline (61009691) to book a service appointment before dropping by so you could enjoy our express repair and more efficient service upon your arrival.
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